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Elements and Performance Criteria

  1. Plan for rafting trips.
  2. Manage rafting trips.
  3. Apply paddling manoeuvres
  4. Crisis response and management
  5. Complete post trip responsibilities and evaluate rafting trips.

Required Skills

Required skills

planning and organising skills to

coordinate logistical details of trip

complete post trip tasks and evaluation

problemsolving skills to

manage general trip problems

cross difficult areas on the river

maintain hazard free lines and boat control

apply risk and crisis management procedures where required

communication skills to

outline all relevant information to other rafting guides and participants

notify and gain information from external agencies when necessary

leadership skills to

delegate tasks in emergency and white water rescue situations

manage and supervise other guides during trip

teamwork skills to

work with crew and apply rafting skills to maintain control of the raft

assist others in capsize and rescue procedures

effectively completing a sequence of paddling manoeuvres to negotiate multiple river features in a rapid on multiple occasions

river reading skills such as direction and speed of flow currents eddies and other hydrological features to demonstrate good guiding technique and enable safe conduct

repair and maintenance skills to deal with emergencies and contingencies while coordinating rafting trip

Required knowledge

legislation organisational policies and procedures and the operational management plan to enable safe coordination and conduct of rafting trips

relevant government and peak bodies applicable to rafting to ensure safety and protection of environment

sitespecific information to assist in the planning process and enable management of potential rafting hazards and any special restrictions applying to the area

equipment and raft types used on Grade rapids and material construction and repair techniques to ensure prolonged life span and safety requirements

hydrology and river features such as currents banks change in gradient and volume and their impact on safety

international river grading system to understand conditions and appropriateness of the river to the level of participants

knots used to secure raft and perform rescues

broad range of rescue and recovery techniques

defensive and aggressive swimming techniques to maintain personal safety

interpretation of weather information to identify forecast conditions and their effect on the activity

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential

plans and coordinates logistical details

ensures guides are appropriately qualified and experienced for the planned trip

applies trip leading skills and knowledge over multiple occasions and multiple venues

effectively guiding on multiple multiday trips

applies effective crisis and risk management techniques to deal with a range of problems and variable factors that may arise during rafting trips

applies sequenced rafting manoeuvres to negotiate a range of white water river features while maintaining control of the raft

briefs and supervises other guides throughout trip and identifies roles and responsibilities of crew members in emergency and rescue situations

post trip documentation completed in accordance with organisational procedures

evaluates and reflects on own performance to identify strengths weaknesses and areas that need improvement

Context of and specific resources for assessment

Assessment must ensure coordination and management of single run and multi day rafting trips on Grade rapids to demonstrate competency and consistency of performance

Assessment must also ensure access to

suitable inland rivers with Grade rapids that enable the coordination and management of white water trips

a group of guides and participants to take part in the rafting trip

rafting safety rescue navigation and communication equipment

organisational policies and procedures relevant legislation and organisations operational plans to enable safe and legal operation

a suitable and safe method of transport if required to drive raft to and from activity location

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

observation of safe coordination and management of other guides and participants throughout white water rafting trip

observation of advanced river guide and rafting skills on Grade rapids including white water rescue and recovery management

oral or written questioning to assess knowledge of relevant legislation organisational policies and procedures and operational plan to enable safe and legal conduct of rafting trip

observation of dealing with general trip problems and difficult areas on a river

review of trip plans and posttrip evaluations

thirdparty reports from a supervisor detailing performance

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended

Guidance information for assessment


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Logistical details may include:

briefings

timing

transportation

equipment and resource requirements

staffing requirements

communication requirements

participant information and screening

catering requirements.

Rafting trip may include:

single run trips

multi day trips.

Relevant legislation may include:

occupational health and safety

permits or permission for access

environmental regulations

marine regulations

Organisational policies and procedures may include:

occupational health and safety

use, maintenance and storage of equipment

communication protocols

risk and crisis management plans

responsibilities of crew in emergency situations

international river grading system

code of ethics.

Appropriate authorities may include:

National Parks service

Water board or authority

police

private land owners

local council

General trip problems may include:

overweight participants

drugs and alcohol affected participants

dissatisfied customers

equipment difficulties

trip cancellation

participants not wishing to continue trip

physical impairment.

Manoeuvres may include:

forward and reverse ferry gliding

breaking into and out of the current

avoiding obstacles

paddling through holes

paddling over drops

use of rocks to stop.

Difficult areas may include:

rock gardens

confused currents

boily or strong eddy lines

wave trains

fast and disturbed currents.

Crisis management procedures may include:

flood water conditions

extreme weather

emergency camps

on-river raft repairs

dealing with participant injuries or illness

participant evacuation

search and rescue

dealing with fatality.

Leadership skills may include:

prioritising risk (self, team, others)

talk, reach, throw, wade, row, go, tow principles

delegation of tasks

managing conflict

ensuring the safety of participants.

Relevant aspects may include:

coordinating logistical details of trip

identifying legal requirements governing rafting industry

supervising other guides

coordinating and managing emergencies, rescue situation s and trip problems

apply advance river guide techniques

customer satisfaction